When can I pick up my first share?
Once you have signed up you will receive an email from Gerri, the membership secretary, telling you the date from which your weekly veg share has been allocated.

Where should I collect from and where should I park?
Our distribution site is at Runwick Hill, click here for details, where there is space to park your car. Better still, keep your carbon footprint down and come by bicycle!

Do I need to bring anything with me when I collect my veg?
We do have degradable plastic bags for salad, and crates and boxes you can borrow, but to keep plastic use down we encourage you to bring your own bags etc to take your veg home. This is one of the great advantages of buying direct from the grower rather than at a supermarket; the journey to zero waste is much more achievable! Why not buy a FLF jute bag for £5!

How will I be able to recognise the produce?
The veg will be clearly marked. A volunteer will be there to help if you are not sure. The items and quantities for each share size are shown on a whiteboard.

What if I cannot pick up my veg?
Please try to allocate this task to a friend/family member (they don’t have to be part of FLF) if you are not available and explain to them how pick up works. Or perhaps join a local distribution group to help with collection, click here for details.  If this is not possible, please call or text the Harvest Co-ordinator for the day on the special mobile number listed on our Contact page, who will ensure that your allocation is set aside for you.  Please note however; in very hot weather, as the produce is not refrigerated, some items may wilt and not retain freshness. If produce has not been collected within 3 days without prior arrangement it will be given to the gift box.

I’m going on holiday what happens to my share?
As per our terms and conditions you are free to allow friends or other members to collect your share on your behalf.  Any recompense for this will be between you and the collector.  If you are happy to simply not collect your share please signify this on your collection sheet before you go away and your share will be distributed amongst other members.

I can’t always get to the distribution site every week and need help with veg collection. What should I do?
We can help put you in touch with your nearest distribution group, please e-mail us at info@farnhamfood.com confirming that you are happy for your contact details be shared with other share scheme recipients in your immediate vicinity. It is then up to you to arrange the sharing of collection duties.

How many weeks does the scheme run for?

51 weeks; we have Christmas week off, but rest assured, we will provide you with plenty of veg to take you through the festive season!